Fees
Since its development, The Happy Neurons Company has consistently elected to charge clients with fees that are significantly lower than those recommended by the Australian Psychological Society in order to make psychological services more affordable.
For the 2023–2024 financial year, the standard fee for standard 60-minute appointments is $268.00.
A surcharge applies for appointments on Saturdays and Public Holidays.
Cancellation Policy
The Happy Neurons Company usually sends automated SMS/email reminders three days before each appointment to help clients remember their appointment (clients will need to provide their consent for that service during their initial consultation).
Private clients are kindly asked to provide enough notice (at least two days) in order to avoid a cancellation fee.
Medicare Rebates
Ben Pillet is a Registered Medicare Provider who delivers "Clinical Psychological Therapy" items. Therefore, clients may be eligible for a rebate of $137.05 per session from Medicare if they are referred by their GP or Psychiatrist with a Mental Health Care Plan (up to 20 sessions per calendar year).
Rebates can be claimed by (1) using the Medicare app, or (2) sending the receipt in with a Medicare claim form or (3) taking the receipt to a Centrelink office.
Some Private Health Insurances (PHI) also offer a rebate. Clients should check directly with them for more information.
NDIS
NDIS participants can use their plan to access the wide range of services provided by The Happy Neurons Company. Their NDIS plan must include funding for "Improved Daily Living Skills".
For further information, please contact your NDIS Support Coordinator or visit the NDIS website. You may also contact us for a quote.